RQ Ratings Ltd Cookie Policy

RQ Ratings uses Cookies. A cookie is a text file containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies do lots of different jobs, such as letting you navigate between pages efficiently, remembering your preferences and goods and services you wish to purchase, and providing you with content that is relevant to you and your interests.

Cookies cannot harm your computer and we take the selection of all the third-party suppliers who may set cookies for marketing purposes very seriously.

You can find more information about cookies from these websites:

The first time you visit the RQ Ratings website or the RQ Platform, you will be informed of the cookies we use. You do not have to accept cookies to use the RQ website or the RQ Platform, but if you reject cookies, then aspects of the experience may be affected.

Most cookies are deleted as soon as you close your browser, these are known as session cookies. Others, known as persistent cookies, are stored on your computer either until you delete them, or they expire. You can choose to block or delete cookies through your browser settings at any time.

If you wish this website to cease tracking but you would still like to use the site, you can find out how to enable “Do Not Track” (DNT) at https://allaboutdnt.com/.

This document informs Users about the technologies that help our website and platform to achieve the purposes described below. Such technologies allows us to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a user’s device as they interact with our website and platform.

All such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.

For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent, depending on the applicable law. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

RQ Ratings uses Trackers managed directly by us (” first party” Trackers) and Trackers that enable services provided by a third-party (“third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.

The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by RQ Ratings or the relevant provider. Some of them expire upon termination of the User’s browsing session.

In addition to what is specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting RQ Ratings.

Activities strictly necessary for the operation of this Application and delivery of the Service

RQ Ratings uses “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Other activities involving the use of Trackers

Basic interactions & functionalities
RQ Ratings uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with us.

Interaction with live chat platforms
This service allows Users to interact with third-party live chat platforms directly from the pages of our website and platform, in order to contact and be contacted by the support service.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

This Application uses Trackers to measure traffic and analyse User behaviour with the goal of improving the Service.

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

Google Analytics (Google Ireland Limited)
Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Tracker and Usage Data.
Place of processing: Ireland.
Privacy Policy https://policies.google.com/privacy
Storage duration:
• AMP_TOKEN: 1 hour
• _ga: 2 years
• _gac*: 3 months
• _gat: 1 minute
• _gid: 1 day

How to manage preferences and provide or withdraw consent

There are several ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:

Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.

Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.

It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent.

Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

Locating Tracker Settings
Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:
Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Internet Explorer
Microsoft Edge

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices or tracking settings in general (Users may open the device settings and look for the relevant setting).

Consequences of denying consent
Users are free to decide whether or not to grant consent. However, please note that Trackers help RQ Ratings to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, we may be unable to provide related features.

Since the use of third-party Trackers through our website and platform cannot be fully controlled by RQ Ratings, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

Users are encouraged to contact RQ Ratings should they wish to receive any further information on the use of such technologies by our website and platform.

RQ Ratings Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Contact email dataprivacy@rqratings.com